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What if I don’t love my canvas?
If you aren’t satisfied with your custom artwork, please let us know. We are more than happy to work with you to make your order perfect!
Please contact us within 14 days of receiving your order and we would be happy to exchange your item(s) of equal value for only the cost of shipping for your new item(s). Scroll down for more information on how to start the return process!
Please contact us within 14 days of receiving your order to return any item(s). Refunds will be processed upon the receipt and return of the item(s) by mail. Shipping is non-refundable. Scroll down for more information on how to obtain a refund.
Please note that due to differences in monitors, the colors you see on your computer may be slightly different on the print you receive.
*Purchases on any sale items do not apply.
What if my order arrives damaged or defective?
If you receive a damaged or defective product, please let us know and we’ll fix the problem as quickly as possible.
If the damage or quality issue is not apparent in the photo, we may request that you provide additional information or return the item by mail before the return can be processed.
How do I start the return or exchange process?
We offer a unique return process to make it quick and easy to exchange or refund your order. Do not discard or mail back your item until you receive further instructions.
To expedite your request for an exchange or refund please complete the process below.
1. Contact us at firstname.lastname@example.org. Be sure to include the following:
2. You will receive an email within 1-2 business days with further instructions to complete the return process.
What If I need to change my order?
Please contact us as soon as possible with your new shipping address. If the order has not shipped out, we can update the shipping address. If your order is in the final stages of production we may not be able to update the shipping address.
If you need to change the size, image, or product type for your order, please contact us as soon as possible and we would be happy to make the change for you for no additional fee.
All of our items are printed on demand and we get started on your artwork as soon as the order is placed. Due to the custom nature of our orders, all order cancelations will incur a 20% processing fee.
This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
The quality of your experience is our priority. In the event that you are not satisfied with any item, you many return it within 14 days of receipt for a replacement or refund for the price of the product. Shipping charges will not be refunded. See 'Return Policy' under 'Contact' page for more information.
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The above preview shows how to use the live preview on this website. The image displayed is just an example, and is not available for sale.
This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.
To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
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